V. Tips and troubleshooting

Q: Why I can't see the flash which was generated by IMGOWL?

A: Please according following steps to check it out:

1) You have to check the confiuration file (imgowl/imgowl.conf.php) whether the setting is correct. (See Chapter: 2.1 Configuration)
2) Please read the requirment and install Zend Optimizer.
3) All SlideCrab files have to store in the same folder. Do not change them and rename.
4) Check your browser whether supports Macromedia Flash.

Q: Can I build up multiple protection for my website in one page?

A: Yes, you have to assign different names for corresponding protection set.

Q: How to remove the license message from caption?

A: Sorry, you can't do that in trial version.Please purchase registered version and experiences full features.

Q: How long can I use the trial version?

A: No time limited,however trial version freezed some powerful features, for example: customized watermark . So I strong recommend you purchase registered version.

Q: My hard disk has no enough spaces to contain all flash files which was generated by SlideCrab. Help?

A: Sorry, don't worry about this. imgowl will never generate physical files on your hard disk and never modified your images.

Q: Could I install IMGOWL for my multiple website in one license?

A: Sorry,you can't. IMGOWL registered version is running in one license for one domain.If you have to run it for different sites,you have to purchase corresponding license. Fortunately,we offers 3-5 domains license package in lower prices.


Q: I have running my website with IMGOWL registered version, however I have to change my server. Do I need to pay again for new server?

A: From purchased day to 90 days , we provide replace serial number once for free. Otherwise you have to register again.

Q: I've registered my IMGOWL. However it still show the license message.Why?

A: First,please check whether add your serial number to SlideCrab config file - "IMGOWL.conf.php". It located in "imgowl" folder.You should set the attribute that named $IMGOWL_SETTING['SERIALNUM'] by give serial number. (See also: 1.3 Registration)